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Switching your current account to us

The Current Account Switch Service is free to use. The service is available for personal customers and small businesses, charities and trusts.

As your new bank we will manage the switch process from start to finish, keeping you informed every step of the way.

All you have to do is choose and agree your switch date and fill out a simple form. Then you can be safe in the knowledge that it'll only take seven working days to switch. And that's guaranteed.

All accounts are subject to status and eligibility. Terms and conditions apply.

The Current Account Switch Service – the facts:

  • 7 day switch backed by the Current Account Switch Guarantee
  • Any balance will be transferred to your new account and your old account will be closed*.
  • All your existing payments will be set up on your new account
  • Any payments made to your old account will be credited to your new account automatically
  • If anyone makes payments to your old account they'll be given your new account details, so that they can update their records.

*If you had a debit balance on your old account, you'll need to either pay this off or arrange a planned borrowing limit with us (subject to status and eligibility) before your switch starts otherwise your account will not be closed.

Switch in three easy steps

  1. We will ask you to fill out a simple form and agree a switch date with you. We'll contact your old bank or building society within two working days to arrange the switch and let you know they have agreed to the request.
  2. Using the Current Account Switch Service we'll arrange for any standing orders, Direct Debits and any regular credits made to your account to be transferred to your new account with us within five working days of receiving this information from your old bank.
  3. Your old bank will transfer any balance to your new account and close your old account on your chosen switch date.

In just seven working days your switch will be complete. You can use your old account as normal until your switch date.

After you switch, any payments sent to or requested from your old account will be redirected to your new account.


Ready to switch? Compare our accounts

Compare all our accounts

Did you know that you can switch online in around 10-15 minutes? Our online application is available to customers applying for a sole account with no overdraft requirement. For all other applicants, our advisors will manage the switch when applying by phone or in branch.

Existing Customers call us on 0800 678 3380

Current Account Switch Guarantee

Current Account switch guarantee

We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.

  • The service is free to use and you can choose and agree your switch date with us
  • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
  • If you have money in your old account, we will transfer it to your new account on your switch date.
  • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
  • If there are any issues in making the switch, we will contact you before your switch date.
  • Crystal Mark 20785 If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.

For more information go to www.currentaccountswitch.co.uk (opens in a new window)

What if our old bank does not use the Current Account Switch Service?

Can I still switch to you?

Not all banks or building socities in the UK offer the Current Account Switch Service (CASS). We can still help you switch your account and any regular payments to us when we are unable to use CASS.

As your new bank we will take care of everything, managing the switch process from start to finish. This service is completely free; however it isn't covered by the Current Account Switch Guarantee.

Once you have opened an account with us, we will ask you to complete a simple form and then we'll contact your old bank or building society within two business days to request a list of all your regular payments and regular credits received into your account for the last 13 months. Your old bank or building society should send us this information within five business days.

Once we receive the information from your old bank or building society we will arrange for any Standing Orders, Direct Debits and any regular credits made to your account to be transferred to your new account with us within five business days. We will contact you to agree a date to complete the switch.

The Payment Transfer Service

  • Our Payment Transfer Service could be the answer if you’re not eligible for the Current Account Switch Service, or don’t want to use it
  • With this service you can transfer your Direct Debits and standing orders from your old account to your new account over a three month period – either all on the same date or at different times
  • With the Payment Transfer Service your old account won’t be closed and we won’t tell anyone who makes payments to your old account what your new account details are
  • The Payment Transfer Service isn’t covered by the Current Account Switch Guarantee. However it’s available to all customers and for more types of current account.

Important information

Be prepared for an easy switch

Before you start
Is your address correct?

Make sure your old bank has your current address. Let them know if you’ve moved house or you’re now living in student term-time accommodation. If any of your address details are out of date, we will not be able to make the switch until you’ve updated them.

Have you changed your name?

If you’re recently married or have changed your name for any other reason, please make sure your old bank has updated your personal details.

Correct date of birth?

Check that your old bank holds your correct date of birth.

Current account?

To switch to one of our current accounts, make sure the account you’re switching from is a current account.

Time to switch
Have you got the right documents?

You will need to have the following available when you’re ready to switch:

  • A copy of a recent bank statement for your old account.
  • The debit card for your old account.
  • Your passport, driving licence or another official document with your date of birth on it.

We will also ask you for:

  • your full name, including your middle name if you have one;
  • your date of birth;
  • your nationality;
  • your current address; and
  • your old debit card expiry date and PAN number - this is the long 16-digit number on the front of your card.
Ask a question

Get in touch if you have any other questions about switching.

Call 0800 678 1230
Monday to Friday 8.00am - 8.00pm,
Saturday 9.00am - 5.00pm,
Sunday 10.00am - 4.00pm.

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Find your nearest Yorkshire Bank branch, Business and Private Banking centre or ATM

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Prefer to talk to us?

Call us to speak to an advisor or apply for a current account by phone

Or if you're abroad / Outside UK

  • We're here
  • Mon-Fri 8am - 8pm
  • Sat 9am - 5pm
  • Sun 10am - 4pm

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