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Yorkshire Bank products and services

If you would like to contact Yorkshire Bank, simply choose your area of interest or topic:

  • Yorkshire Bank branches for personal and business customers
    Use our Branch Locator to find your local branch address and phone number
  • Financial solutions centres for business and private banking
    If you're a business, or want to speak to a private parner,
    find your local Financial Solutions Centre
  • Telephone banking: call 08447 368 368, open 24 hours every day (Outside the UK phone 0044 141 951 7315)
  • Internet banking helpdesk: call 08447 368 368 (outside the UK phone +44 141 951 7315) - open Monday - Friday: 8am-10pm, Saturday and Sunday 9am-6pm
  • Lost and stolen cards: if you lose your Autobank card or believe it to be stolen, notify your branch immediately or phone 08447 368 368 open 24 hours every day (Outside the UK phone 0044 141 951 7315)
  • Polish Initiative Line: call 0845 603 7672 , open Monday - Friday 10am-6pm
  • Minicom: call 08456 024 379, open 24 hours every day. (the minicom service is only available to customers who are hard of hearing who have a minicom machine)

Head Office Address

Head Office
Clydesdale Bank PLC.
Registered Office:
30 St Vincent Place,
Glasgow,
G1 2HL

Making a complaint

Yorkshire Bank is committed to providing a high standard of customer service.

However, if you are not satisfied with any aspect of our service, internal complaint handling procedures are in place to deal with your concerns effectively and in the correct manner.

How to make a complaint

Received a suspicious email?

What to do if you think you have received a phishing email:

  • Do not reply to the email and NEVER follow any links
  • Forward the email to us at reportphishing-yb@ybonline.co.uk
  • Delete the email from your inbox

Lost or stolen bank card

If you lose your Autobank card or believe it to be stolen, notify your Branch immediately.

or

Phone our 24 Hour Banking line, which operates 7 days a week, 365 days a year, the number is 08447 368 368 (Outside the UK phone 0044 141 951 7315)

Careers

At Yorkshire Bank we're always looking to broaden our workforce. We can give you advice on how to join on our website.

Find out more

Collections centre

The Collections Centre's aim is to assist our customers who may be struggling with their debt repayment.

Find out more

Other

If you can't find what you are looking for on this page send us an email to let us know.

Send us your questions

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