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Contact us

Emergency contacts

Lost and stolen cards

0800 456 1 247

Or find a branch


Lost and stolen cards (outside UK)

+44 141 951 7315


Suspected fraud


Contact

24 hour customer services

0800 456 1 247


24 hour customer services (outside UK)

+44 141 951 7315


24 hour customer services (Minicom ® users)

0800 345 7 365 to register*

0800 678 3528 for registered customers**


Internet banking helpdesk

0800 456 1 247


Credit card customer services

0800 678 3320


Payment Protection Insurance (PPI)

0800 055 6655

Or visit Payment Protection Insurance (PPI)


Report phishing e-mails


Personal loan enquiries

0800 707 6471


Personal loan/savings and investments

0800 20 21 22


Current account application enquiries

0800 028 3632


Existing mortgage enquiries

0800 121 4203


Business direct

0800 756 0800


Branch information


* These services may be temporarily unavailable during periods of routine maintenance.

** Customers who wish to register for the Minicom (®) service will require to have access to a Minicom (®) system.

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Mortgages

Our advisors are on hand to help with your mortgage queries

We're here: Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 10am-4pm.

Or visit Mortgage help.

Live chat about Mortgages

Internet Banking

Our advisors are on hand to answer general enquiries about your account

We're here 24 hours a day.

Or visit our Internet Banking help.

Live chat about Internet Banking

Personal loans

Got a question? Our advisors can help you find the answers.

Available: Mon - Fri 9am - 8pm, Sat 9am - 5pm.

Or visit Loans help.

Live chat about Personal Loans

Submit an enquiry online

Contact us about a general enquiry.

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