Skip to content Go to accessibility help
We use cookies to keep our websites easy to use and relevant to our users' requirements and to enable us to learn which advertisements bring users to our website. We do NOT use cookies to collect any personal information about you. By continuing to browse our web pages, you agree that we may use cookies for these purposes. Find out more.×

Real world banking

Every day we’re here to help

We aim to make banking as easy as possible

We want to make sure our products and services are useful in the real world. By listening to our customers we’re able to see changing patterns in how people want to bank, and make sure we’re ready and able to help. We’ve recently launched our ‘Let’s Connect’ scheme, to make it easier for you to tell us what you want from your bank. Recent examples of changes made directly from feedback include further investment in our branch network and introducing Saturday opening at more branches.

We all have a Plan Me

Plan Me is a guide to hints and tips for saving money to help you live your dreams. From starting a new hobby, to travelling on your dream holiday or saving for a new home, Plan Me can help you make your goals reality.

Find out moreabout plan me

Two dogs greeting each other

Let's connect

We’ve listened to your feedback and have made changes to adapt.

Find out moreabout let's connect


You might also be interested in …

Strong foundations

We’ve been supporting local communities and making a difference to real lives since we first opened our doors. We’re here to help improve the fortunes of people and businesses, because when they prosper so do the places they live in and work in.

Cycle Yorkshire

We’ve teamed with Cycle Yorkshire to help make the fun of cycling more accessible to more people. Our involvement also includes sponsorship of the sprinters jersey at the annual Tour de Yorkshire event where people can come along to enjoy first-class racing.

Count me in

We run our ‘Count me in 123’ scheme to help youngsters learn to count and understand numbers. It’s a community-based programme that helps pre-school children learn in a fun and engaging way.

Hospice UK

Since 2008 we’ve been a proud partner of Hospice UK. We support it as it delivers outstanding care to people living with life-limiting or terminal illness. So far we’ve raised over £3.8 million to help make a difference to hospice care across the UK.

You are here: We care about here > Real world banking