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Update on our branch network

Like other banks and high street retailers we are seeing a shift in the way customers choose to do business with us. There has been a major change in the way most customers now choose to access banking services and, more often, customers are using telephone, internet and mobile channels to do day-to-day banking. As a result, the number of transactions which take place in branches is falling year-on-year. The way in which customers use the branch is also changing. More and more customers access the branch when they want to speak to us about a significant life event such as applying for a mortgage.

Our branches remain a vital part of what we do. However, in this fast changing environment it is important that we are able to continue investing in our network, making sure that branches meet the needs of our customers offering the right mix of service, convenience and advice. As a result, we have had to take the difficult decision to close a number of branches. This decision has been reached after considerable thought and analysis which includes input from local management.

Impact assessments

The following impact assessments provide more detail on how we took the difficult decision to close a number of branches and where our customers can continue to access banking services.

These links also provide more details on the services provided by the Post Office.

All facts and figures within impact assessments are accurate on the date of publication 23 January 17.

A-Z branches

A
Alfreton Impact assessment

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B
Barnoldswick Impact assessment
Bradford West Bowling Impact assessment
Burton-Upon-Trent Impact assessment

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C
Chadderton Impact assessment
Cleveleys Impact assessment
Clitheroe Impact assessment
Coalville Impact assessment
Crewe Impact assessment

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D

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E

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F
Filey Impact assessment

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G
Gateshead Impact assessment
Goole Impact assessment
Guisborough Impact assessment

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H
Hinckley Impact assessment
Hull Hessle Road Impact assessment

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I

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J

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K
Knottingley Impact assessment

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L
Leeds Central Impact assessment
Leeds Chapel Allerton Impact assessment
Leeds Headingley Impact assessment
Leeds Woodsley Road Impact assessment
Leigh Impact assessment
Leamington Spa Impact assessment
London Piccadilly Impact assessment

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M
Middlesbrough Berwick Hills Impact assessment

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N
Newark Impact assessment
Normanton Impact assessment
Norton Impact assessment
Nottingham Bulwell Impact assessment

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O
Ossett Impact assessment

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P
Pickering Impact assessment

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Q

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R
Retford Impact assessment
Richmond Impact assessment
Ripon Impact assessment
Royton Impact assessment

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S
Sheffield Broomhill Impact assessment
Sheffield Firth Park Impact assessment
South Shields Impact assessment

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T
Todmorden Impact assessment

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U

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V

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W
Wath upon Dearne Impact assessment
Wellingborough Impact assessment

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X

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Y

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Z

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Branch reviews

The following branch reviews highlight the outcome of our engagement with our customers and community to ensure appropriate services are in place to support our customers' banking needs. The documents also provide contact details should you have any further questions or need help and assistance before or after closure.

All facts and figures within branch reviews are accurate on the date of creation highlighted within the specific document.

A-Z branches

A
Alfreton Branch review - to be uploaded shortly

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B
Barnoldswick Branch review (PDF, opens in a new window)
Bradford West Bowling Branch review (PDF, opens in a new window)
Burton-Upon-Trent Branch review - to be uploaded shortly

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C
Chadderton Branch review (PDF, opens in a new window)
Cleveleys Branch review (PDF, opens in a new window)
Clitheroe Branch review (PDF, opens in a new window)
Coalville Branch review - to be uploaded shortly
Crewe Branch review - to be uploaded shortly

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D

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E

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F
Filey Branch review (PDF, opens in a new window)

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G
Gateshead Branch review (PDF, opens in a new window)
Goole Branch review (PDF, opens in a new window)
Guisborough Branch review (PDF, opens in a new window)

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H
Hinckley Branch review - to be uploaded shortly
Hull Hessle Road Branch review (PDF, opens in a new window)

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I

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J

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K
Knottingley Branch review (PDF, opens in a new window)

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L
Leeds Central Branch review (PDF, opens in a new window)
Leeds Chapel Allerton Branch review (PDF, opens in a new window)
Leeds Headingley Branch review (PDF, opens in a new window)
Leeds Woodsley Road Branch review (PDF, opens in a new window)
Leigh Branch review - to be uploaded shortly
Leamington Spa Branch review - to be uploaded shortly
London Piccadilly Branch review (PDF, opens in a new window)

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M
Middlesbrough Berwick Hills Branch review (PDF, opens in a new window)

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N
Newark Branch review (PDF, opens in a new window)
Normanton Branch review (PDF, opens in a new window)
Norton Branch review (PDF, opens in a new window)
Nottingham Bulwell Branch review - to be uploaded shortly

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O
Ossett Branch review - to be uploaded shortly

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P
Pickering Branch review (PDF, opens in a new window)

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Q

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R
Retford Branch review (PDF, opens in a new window)
Richmond Branch review (PDF, opens in a new window)
Ripon Branch review - to be uploaded shortly
Royton Branch review (PDF, opens in a new window)

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S
Sheffield Broomhill Branch review - to be uploaded shortly
Sheffield Firth Park Branch review - to be uploaded shortly
South Shields Branch review (PDF, opens in a new window)

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T
Todmorden Branch review (PDF, opens in a new window)

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U

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V

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W
Wath-upon-Dearne Branch review (PDF, opens in a new window)
Wellingborough Branch review - to be uploaded shortly

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X

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Y

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Z

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