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Internet Banking help and support

Here to help

Need some assistance with registration or using Internet Banking?  You’re in the right place! 

Help and information

Read our help sections for help with…


How-to…

Check out our guides that explain how to…

Online help when using Internet Banking
Internet Banking also incorporates extensive help screens that explain every feature. To access help when you’re using Internet Banking, simply click the 'Help' link at the top of every screen:


Internet Banking helpdesk

Our helpdesk advisors are available weekdays 8am-10pm and weekends 9am-6pm.

  • Call us on 08456 000 333*
  • Or if you’re calling from outside the UK: +44 141 951 7315* and select option 0
     

* For security, telephone calls may be recorded and monitored

Security

Security is a crucial part of online banking. Read more about our security measures and how you can help too.

More about security

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