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Maintaining peace of mind for you

We provide MasterCard SecureCode – the secure online shopping service to help you purchase online and keep your personal and bank details safe.

What is SecureCode?

Using a personal password, this free security service protects you against unauthorised use of your card when you shop at participating online merchants.

Upon registration and creation of a personal password (referred to as SecureCode), every time you make an online purchase at participating retailers you will be automatically prompted to enter your password/SecureCode.

How to register for SecureCode?

Simply click on the links below to register your cards. You will also be asked to create a Personal Assurance Message (PAM). This can be anything you want. It should be personal to you, but does not need to be secret and will appear each time you pay at a registered retailer. The PAM is your assurance that you are dealing with your card issuer and will be displayed on every occasion that you make an online purchase using SecureCode/Verified by Visa. You should always check to see that this message is displayed, as it confirms that the website asking for your password is genuine.

Having problems with SecureCode?

If you have problems registering or using SecureCode, in the first instance view our FAQs, alternatively please call 0800 707 6438. Our dedicated SecureCode™ helpline is open Monday to Friday 8am - 10pm, Saturday and Sunday 9am - 6pm.

Managing your account

Contact us

If you’re an existing customer and wish to discuss your account.

  • We're here:
  • Monday – Friday, 8am – 8pm
  • Saturday, 9am – 5pm
  • Sunday, 10am - 4pm

Helpful links

Branch locator

Find your nearest Yorkshire Bank branch, Business and Private Banking centre or ATM

Branch locator

Prefer to talk to us?

Call us to speak to an advisor or apply for a current account by phone

0800 678 3380

  • We're here
  • Mon-Fri 8am - 8pm
  • Sat 9am - 5pm
  • Sun 10am - 4pm