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Making changes to your account

We can help


Changing your personal details

If your circumstances or details change and you need to alter the personal details on your account, pop into your local branch or call our team on 0800 456 1 247.


Overdraft facility

With certain current accounts (Current Account Direct, Signature Current Account, Current Account Plus or Current Account Control) we can set an overdraft agreement in advance. Subject to status, applicants must be 18 or over. Visit your local branch or call our team on 0800 456 1 247.

Learn more about overdraft borrowing


Has your card been lost or stolen?

The first thing to do if you think your card is lost or stolen, or your PIN or other security information has been disclosed, is call 0800 456 1 247 (or if you’re calling from outside the UK +44 141 951 7315) and report it. You can also visit any Yorkshire Bank branch or write to us at Yorkshire Bank.


Changing your account type

If you’re looking to change your account, please visit your local branch or call our team on 0800 456 1 247.

You can compare our current accounts here


Shutting your account

You can close your account and stop receiving any service completely by telling us. Please visit your local branch.


Dormant accounts

You may remember that you have an account which hasn’t been used for a while. We can find this for you if you give us details of your sorting code/account number, passbook and any statements you might have, along with ID such as a passport or drivers licence. We can either reactivate your account or transfer the funds to another account you hold with us.

You can do this by visiting any of our branches.


Managing your account

Contact us

If you’re an existing customer and wish to discuss your account.

Or if you're abroad / Outside UK

  • We're here:
  • Monday – Friday, 8am – 8pm
  • Saturday, 9am – 5pm
  • Sunday, 10am - 4pm


Branch locator

Find your nearest Yorkshire Bank branch, Business and Private Banking centre or ATM

Branch locator

Prefer to talk to us?

Call us to speak to an advisor or apply for a current account by phone

0800 678 3380

  • We're here
  • Mon-Fri 8am - 8pm
  • Sat 9am - 5pm
  • Sun 10am - 4pm