There are still times when a payment can go through, even if there are not sufficient funds in the account. You'll not have to pay unplanned borrowing fees or charged debit interest on any unplanned borrowing. This could happen when:
- Your account doesn't have enough funds (or you have exceeded your agreed overdraft limit should you have one), to cover the £7.50 monthly fee or any interest charges
- A retailer doesn't check if you have available funds in your account when you pay by debit card - this usually happens with smaller transactions
- You spend money overseas and the exchange rate fluctuates between the date of the transaction and the date it's charged to your account
- We have to take the money from your account when a cheque you paid in is returned unpaid
- A transaction is passed to us from a retailer outside of our normal timescales for processing transactions
- You have agreed that a retailer may charge a higher amount than originally authorised or substitute different goods after your card purchase was authorised (for example where substitute goods may have a higher price or in the case of transactions for hotels or car hire services).
You should make sure you always have enough available funds to cover payments such as standing orders or Direct Debits. These may not be paid if paying them would take your account into unplanned borrowing. This may include important payments, such as insurance or your mortgage, and you may incur charges from the providers of these products.
You can check your account by mobile and telephone banking, online or at a cash machine, and you should do this regularly. You may want to look at altering the dates of your standing orders and Direct Debits, to ensure there's money in your account to pay them. Your local branch can help you set up the right payment options.
If you're switching from an existing Yorkshire Bank account to Current Account Control or are moving your account to us from another bank, please make sure that you have sufficient funds to cover any payments made before the account switch, that are charged to your account afterwards.
You can cancel your agreement with us within 14 days of opening your account by contacting us in branch, by phone or in writing. Please check terms and conditions for more information.
Your eligible deposits with Clydesdale Bank plc are protected by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: Clydesdale Bank and Yorkshire Bank. Any deposits you hold above the limit between these brands are unlikely to be covered. Please ask for further information or visit www.fscs.org.uk (opens in a new window)
** 24 hour telephone, mobile and internet banking may be temporarily unavailable during periods of routine maintenance. For your security calls may be monitored or recorded.