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Shop safely

Secure online shopping

MasterCard SecureCode keeps you safe when you shop online

Your card is protected by MasterCard SecureCode. It’s our way of making sure you have a safe online shopping experience when you use your Yorkshire Bank credit card online.

Overview
Common questions
  • When you use your card in shops and restaurants, it uses the latest chip and PIN technologies to beat the fraudsters. When you use your card online, MasterCard SecureCode protects you even more. Pay with your card online and you’ll be asked to enter a personal password, known only to you. This makes sure no one else can use your card online.

    Register now

    You need to register to make sure your Gold MasterCard is covered.

    Register your other Yorkshire Bank cards

    You can register your Yorkshire Bank Visa credit card with Verified by Visa, an online protection service that works just like MasterCard SecureCode.

  • Why do I need to register my card?

    Because MasterCard SecureCode gives you extra protection when you shop online, and helps you to cut down the chances of someone else using your card without your knowledge.

    Can a joint card holder register?

    Yes. Any joint or additional cardholders on your card account can register their own card.

    Do all online retailers offer SecureCode?

    Not all, but many do. You can still use your card with online retailers who don’t offer SecureCode – just use their normal checkout procedure.

    I haven’t registered, can I still shop at online retailers who use SecureCode?

    Even if you haven’t registered, you’ll be asked for your SecureCode when you pay with your MasterCard at a participating retailer, and given the option to register at that time. If you decide not to register, they might decline your transaction.

    Will SecureCode work on my computer?

    MasterCard SecureCode works with most modern browsers. If you have software that blocks pop-up windows you might have to disable that.

    Where can I find out more about SecureCode?

    You can find guidelines and further information by following the links at www.ybonline.co.uk/SecureCode.

    I’m having problems registering. Who do I call?

    Call our helpline on 0870 241 8590. We’re open 24 hours. Local call rates apply.

Need help?

Having trouble registering your cards for SecureCode? Call our helpline on 0870 241 8590. We’re open 24 hours. Local call rates apply.

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