TeleBank® Business
Convenience and control 24 hours a day*
Manage your business banking from your computer. TeleBank® Business, Yorkshire Bank’s computer based banking software package, offers you the convenience and control to manage your business banking efficiently. Designed for business use, TeleBank® Business enables you to complete transactions including national and international payments on branch based accounts 24 hours a day*, 7 days a week.
- Simple to install and easy to use
- Access all your business accounts in one place and reduce paperwork
- Make complex transactions at the touch of a button
To find out more:
- Call into your nearest branch (opens in a new window) or call 0845 606 4477
- If you’re an existing Business customer, contact your Business Manager
- Existing Business Direct customers, call 0845 606 4477
More Benefits
- Flexible – you decide how much or how little of the package you use
- Convenient – manage your banking and time more effectively
- Easy to use – operates using Microsoft Windows
- Support – telephone Help Desk available
- Secure – information is encrypted ensuring data is protected
- Monitor – gives you full control over employee access to functions and provides a full audit log of all activities
* This service may be temporarily unavailable during times of routine maintenance.
Further Features
- Tailor your TeleBank® Business system to meet the individual needs of your business by choosing modules from the following selection:
- Module 1: BALANCE REPORTING – ‘Real time’ Balance Reporting on your branch based accounts and close of business transactions from the previous day on your currency and treasury-based accounts. This information can be transferred to certain accounting packages and spreadsheets. You can also transfer funds between registered accounts and bill payments are available free with this module
- Module 2: CHAPS and SWIFT – CHAPS is the standard UK payment system for making same-day payments to any UK beneficiary. SWIFT is the worldwide payment system for making payments outside the UK in a variety of different currencies
- Module 3: BACS – Convenient method of making multiple payments within the UK, simply, efficiently and cost effectively. Ideal for paying regular suppliers or employees
- Choice of 1, 2 or all 3 modules
- Full audit log of all activity on account
- Secure facility allows you to limit employee access
- Manage all of your accounts in one package
Complementary Solutions
Important Information
- System requirements
To take full advantage of the TeleBank® Business service, you will need the following as a minimum:- Windows 95 or higher (not compatible with Windows ME)
- IBM or IBM-compatible 486 PC (preferably a Pentium)
- Minimum available RAM of 16Mb
- Hard disk with at least 75Mb of free space
- Colour display monitor
- Hayes compatible modem
- Analogue telephone line
- Costs
- Monthly Module Fee
- CHAPS and SWIFT – tiered payments dependent on usage
- BACS – payment per item
- Standard charges can be found in the interest rates and charges section. Speak to your Business Manager or Business Advisor for more details
- Terms and conditions
- Full terms and conditions are available on request
- TeleBank® Business Helpdesk available between 9am and 5pm Monday to Friday. For security and training purposes calls may be monitored or recorded.
TeleBank® is a registered trademark of Clydesdale Bank PLC.
Yorkshire Bank is a trading name of Clydesdale Bank PLC which is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Clydesdale Bank PLC, Registered in Scotland (No. SC001111), Registered Office: 30 St. Vincent Place, Glasgow, G1 2HL. A member of the National Australia Bank Group of companies.




