Our People
We value our team
Our people are the very essence of our business and help us connect with our customers as well as stakeholders. Yorkshire Banks staff are a valuable source of innovation and ideas. Being mindful of this, we are focused on making Yorkshire Bank a fantastic place to work and an employer of choice for talented people.
Read more about our people policies:
- Code of conduct
- Global unions engagement
- Diversity
- Harassment and bullying
- Equity in employment
- International workforce standards
- Whistleblower protection
- Health, Safety and Well-being
Code of conduct
The bank's Code of Conduct clearly states the standards of responsibility and ethical conduct expected of Yorkshire Bank employees.
Read our Code of conduct principles (PDF, opens in new window)
Global unions engagement strategy - working closely with all stakeholders
Yorkshire Bank is committed to engagement with key stakeholders, including trade unions. Through its parent, the National Australia Bank Group, the Bank participates in global conferences of its financial services unions. The outcome of the 2004 conference was an agreed set of principles which is reviewed on an ongoing basis. The 2006 conference was held in Scotland.
Read our Global unions engagement strategy principles (PDF, opens in new window)
Diversity at NAB UK
We respect the communities we serve and recognise that we will serve them better if they are represented in our employees, not just at the front line but at senior levels. We ask new recruits to complete equal opportunities questionnaires providing us with a means to track the make up of our employee population, thus ensuring that we are not overlooking or rejecting minority groups. In addition we carry out periodic diversity censi to determine not only the make up of our employee base but also its aspirations around flexible working and retirement, and its requirements for services such as elder and child care. This all helps us make our business a more attractive place for people form all backgrounds to work in.
Read our full diversity statement
Harassment and bullying - creating a positive environment
Yorkshire Bank employees have a right to work in an environment that is free of all forms of harassment and bullying. Equally, all employees have a responsibility to ensure that their behavior at all times takes into account fellow employees and that everyone is treated with respect.
Read our Harassment and bullying policy (PDF, opens in new window)
Equity in Employment - breaking down barriers
The Bank strives to foster an environment whereby individuals can feel valued. We want our people to be free to develop their abilities and potential without the fear and barriers of discrimination.
It is essential that all employees, contractors and customers are treated in a manner that is fair, and equal consideration is given in aspects of employment and business.
Read our Equal opportunities policy (PDF, opens in new window)
Fair international workforce standards - respecting our workforce
Fair international workforce standards - respecting our workforce
Our Corporate Principles state that we will treat everyone with fairness and respect. Therefore we are committed to managing our workforce in accordance with the OECD Guidelines for Multinational Enterprises and the Universal Declaration of Human Rights.
Read our Fair international workforce standards policy (PDF, opens in new window)
Whistleblower protection - safeguarding our people
The Whistleblower Protection Program has been developed to enhance the bank's Fraud Risk Management Policy and Corporate Governance framework. Key components of the Program are the Confidential Alert Line and establishment of a dedicated email address to enable direct contact to the Principal Board Audit Committee for employees.
Another component of the program is the Bank's commitment to take all reasonable measures to protect against any detrimental action being suffered by anyone on the basis that they have made a disclosure under the program.
Issues can be raised anonymously and are treated confidentially throughout the internal investigation process. If it is proven that a serious crime has occurred, it may be necessary for employees to assist the Police with any criminal investigation, in accordance with the law.
Health, Safety and Well-being – aiming for excellence
The Bank recognises its obligations in ensuring excellence when it comes to preserving the well-being, health and safety of its employees, contractors and customers. We have developed a health and safety management system that is integrated with organisational activities and that evolves to reflect changes in the business. We consult with employees, contractors and customers on health and safety matters to promote involvement and maintain the Bank's legislative obligation.
Read our full Health, Safety and Well-being statement
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