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Internet Banking

Your Feedback
We would appreciate your feedback on our new Internet Banking Service.

We regret we are unable to respond to individual emails.  If you have a specific query or complaint about Internet Banking then you may send us an email via our Contact Us section or call our Internet Banking Help Desk direct where an advisor will be happy to assist.

Simply click on the radio button where indicated, then once completed click submit
Overall Design & Presentation
 

Excellent

Good

Poor

Getting around the site - navigation
Our new colours
Font size
Any other comments

My Accounts & Transactions
 

Excellent

Good

Poor

Sort and filter function
Transactional information provided on your account
Any comments

Funds Transfers & Payments
 

Excellent

Good

Poor

New Funds transfer facility
Bill payments facility
Standing order/Direct debit facility
Any comments

Transition From Old Internet Banking
 

Excellent

Good

Poor

Information about changes to payments
Information about changes to transfers
Information on Standing orders & Direct debits
Any comments

Help & Support
 

Excellent

Good

Poor

Secure messaging
Online help facility
Internet Banking helpdesk
Any comments

Any other comments
Please do not include any confidential personal details.

 

 

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